TECHNOLOGY ASSISTANCE FOR LIBRARY PATRONS

A little help.
A lot more
confidence.

Technology doesn't have to feel overwhelming. Tell me what's giving you trouble, and I'll call you to talk through the next step.

No account. No appointment booking. Just a request for a call.

n.ONE STEP AT A TIME
A familiar face.
A friendly place to start.
ComputersPhones & tabletsKindles

A SIMPLE START

Help begins with a conversation.

You don't need to know the technical words. Start with what you're trying to do.

01

Tell me what's happening

Share your contact details and a short description using the request form.

02

I'll review your request

I'll read through the details and consider how I can help.

03

We'll connect by phone

I'll call when available to discuss the problem and the next step.

EVERYDAY QUESTIONS WELCOME

Small question?
Good place to start.

From a stubborn printer to an unfamiliar screen, you can ask for help with everyday technology.

Let's take the first step →

Computers & software

Settings, common errors, and getting comfortable.

Phones & tablets

Everyday tasks, apps, and easier-to-read screens.

Kindles & digital books

Finding your way around reading devices and resources.

Printing & more

Documents, digital resources, and where to begin.

A note before you request help

This is not an emergency service, and a response time isn't guaranteed. Never include passwords, payment details, Social Security numbers, or other sensitive account information.